Eleven years on one SQL Server platform
Eight years as DBA for the systems behind the retailer's returns and trade-in operation. Moved its service and repair tracking system from a SQL Server 2005 cluster to SQL Server 2017 Always On Availability Groups, and a third-party-hosted application to Azure SQL Managed Instance.
Since 2023, an L3 engineer on the database platform team, supporting several hundred SQL Server instances and thousands of vCPUs across on-premises and AWS. The team's go-to SQL Server DBA for decisions and delivery since the team split in July 2023, and formally its lead SQL Server DBA since August 2025. The work is Availability Group engineering, migration and decommission automation in PowerShell and Terraform, and the build runbooks other engineers follow. Re-platformed SQL Server from RDS to EC2 after modeling the license cost.
Drove remediation of AWS SQL Server snapshot backup failures with the AWS and infrastructure teams. The production failure rate fell from 25% to 1.6%.